Responsible Gaming In Your Control Ex Cricket's Commitment

Ex Cricket Play Responsibly — Keep It Fun, Not Stressful

Gaming is meant to be fun — as long as it stays within control. At Ex Cricket, we want you to enjoy yourself, but never find yourself in a situation where playing stops being enjoyable. This page has all the tools and guidelines to keep you protected.

Last Updated: January 2026
5
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Instant
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Purpose of Gaming
Control
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Support
Always Here When You Need Us

Our Safety Measures

The Six Pillars of Responsible Gaming

Here's what we do to ensure a safe and enjoyable gaming experience on Ex Cricket.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Once it's in place, there's no way to go over your budget.

Cooling-Off Period

If you need a short break, you can pause your account for anywhere from 1 day to 6 weeks — your account stays open, gaming is simply paused.

Self-Exclusion

The choice is yours — you can close your account for anywhere from 6 months to permanently. Once active, the exclusion cannot be cancelled.

Bet Limit

Set your own maximum stake per bet. It helps reduce the risk of placing larger bets in the heat of the moment.

Session Timer

Track how long you've been playing. Once a set time has passed, you'll receive an automatic alert — so you never lose track of time.

Support Assistance

If something feels off, let us know via live chat. Our team won't judge you — they'll simply help. In Bangla, 24/7.

Section 1

When Is Gaming Entertainment — and When Does It Become a Problem?

For many people, online betting or casino games are simply a fun pastime — adding a little extra excitement to a cricket match or enjoying some friendly competition. At Ex Cricket, most members play exactly that way: within a set budget, purely for entertainment.

For some people, though, gaming can become a source of stress over time. Chasing losses, depositing beyond your budget, or letting gaming affect your family life or work — these are warning signs.

Ex Cricket believes that promoting responsible gaming awareness goes beyond just following rules — it's a genuine expression of care for our members. That's why we keep every protection tool active at all times and encourage our members to use them.

"Gaming is only good when you can take both wins and losses in stride. When a loss starts weighing on your mind, it's time to take a step back."

— A message from the Ex Cricket Responsible Gaming Team

Section 2

Recognizing the Signs of Problematic Gaming

If you notice any of the following signs in yourself or someone you know, it's time to take them seriously. Recognizing the problem early isn't weakness — it's the smart move.

Warning Signs
Chasing losses by placing more bets to win back what you've lost ("loss chasing")
Feeling the urge to deposit beyond your budget
Frequently thinking about gaming and finding it hard to focus on anything else
Lying to family or friends about how much you've been gaming
Gaming interfering with your sleep, work, or relationships
Signs of Healthy Gaming
Setting a budget in advance and sticking to it
Staying calm after a loss and not chasing it with more play
Maintaining a normal life, work, and relationships outside of gaming
Being able to stop at any time and take a break with ease
Treat gaming as entertainment, not a source of income.
Important: Gaming is never a solution to financial problems. Borrowing money or dipping into your savings to fund gaming is the opposite of responsible play. If you find yourself in this situation, please reach out to our support team today.

Section 3

How to Use Ex Cricket's Protection Tools

All of Ex Cricket's protection tools can be activated after logging in via Settings → Responsible Gaming, or directly through our support team. Most tools take effect immediately.

Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit.
Activation time: immediate. Decreasing a limit takes effect instantly; increasing one requires a 24-hour waiting period.
Betting Limits
Set a maximum amount per bet — don't let emotions drive you to wager more than you should.
Activation time: immediate. Limits can be lowered at any time.
Cooling-Off
1 day, 1 week, 1 month, or 6 weeks — take as much of a break as you need.
Activation: Instant. Cannot be cancelled while active.
Self-Exclusion
Temporarily or permanently close your account for anywhere from 6 months to indefinitely — the most powerful option available.
Activation time: immediate. Once set, it cannot be lifted before the specified period ends.
Session Time Alert
After gaming for a set period of time, you'll receive an automatic alert.
Can be set from 1 hour up to 4 hours. Notifications are sent on both the app and web.
Loss Limit
Gaming will automatically stop once you've lost a set amount.
Daily/weekly loss limit. Once the limit is reached, gaming is automatically suspended for that day.
Get direct help: If you can't find it in Settings, message us on live chat: "I need responsible gaming help" — an agent will connect with you right away and help activate the tool of your choice.

Section 4

Budget Planning — Simple but Effective

A clear budget is the cornerstone of responsible gaming. Many people think it takes the fun out of playing — it's actually the opposite. Having a budget lets you treat every bet as entertainment, free from financial stress.

1
Set a Monthly "Entertainment Budget"

Set aside a fixed amount for gaming — just like you would for a cinema ticket or a restaurant meal — an amount that, if lost, won't affect your daily life. Think of it as a small portion of what's left after rent, bills, and household expenses.

2
Set That Limit on Ex Cricket

Set that amount as your monthly deposit limit in your account. Think of it as a personal safety net — a promise you make to yourself.

3
Treat Winnings as a Bonus

Winning isn't the goal of gaming — entertainment is. A win is a bonus, and a loss simply means you've spent what you planned on entertainment.

4
Check in with yourself once a month

Take a moment to review how much time and money you spent on gaming last month. You'll find everything in your Ex Cricket transaction history. If it feels like too much — lower your limits.


Section 5

Protection of Minors

No one under the age of 18 is permitted to open an account or play at Ex Cricket. We enforce this rule strictly and reserve the right to request proof of age at any time.

If you have younger siblings or children at home, take the following steps:

  • Disable auto-login on the Ex Cricket app or website on your phone or computer.
  • Keep your account password to yourself — never share it with anyone.
  • Consider using parental control software on your device
  • Don't leave your account logged in on a browser and hand the device to someone else

If a minor uses your Ex Cricket account, Ex Cricket will not be held responsible and the account may be suspended. Stay vigilant to protect yourself and your family.

If you're unsure: If you suspect any user is underage, please report it to support@excricket.xyz. We take every report related to the protection of minors with the utmost seriousness.

Section 6

Seeking Help Is Nothing to Be Ashamed Of

If you feel gaming is getting out of control, reaching out for help is the right move. Ex Cricket's support team will assist you without any judgment — that's our promise.

Ways to Get Help:

  • Contact Ex Cricket live chat with the message "Responsible Gaming Support" — available 24/7
  • Email us at support@excricket.xyz — write "Responsible Gaming" in the subject line
  • Activate self-exclusion or cooling-off directly from your account settings

Remember — asking for help isn't a sign of weakness; it's a sign of self-awareness. A player who knows their limits is a truly smart player.

Ex Cricket's Commitment: Any responsible gaming request we receive is treated as the highest priority. Limits and exclusions are activated immediately — no additional verification or waiting period required.

Section 7

10 Tips for Healthy Gaming Habits

Follow these tips from Ex Cricket's responsible gaming team to make sure gaming always stays enjoyable.

01
Play for Entertainment Only

The moment you start seeing gaming as a source of income, the pressure begins.

02
Set a Budget in Advance

Decide your limits before you start playing.

03
Stop When You're Down

Chasing losses almost always leads to losing even more.

04
Take Regular Breaks

Taking at least a 10-minute break every hour is a healthy habit.

05
Don't play when you're drunk or under emotional stress

In this state, your judgment is impaired and the risk of further losses increases.

06
Never borrow or dip into your savings

Only game with money you can afford to spare.

07
Spend Time Away from Gaming

Family, friends, hobbies — keep these as alternatives to gaming.

08
Use the Session Timer

Time flies when you're gaming — set a timer so you always know how long you've been playing.

09
Set a Winning Goal

It's wise to stop once you've reached a set winning amount.

10
Get Help When You Need It

Ex Cricket support is always ready to help — no judgment, just assistance.

Quick Self-Assessment

Answer the following questions honestly. If more than 2 answers are "Yes", please contact support.

Did I deposit more than my budget last week?
Have you ever felt the urge to keep playing after a loss?
Has gaming been affecting your focus on other areas of your life?
Have I kept the amount I spend on gaming from my family?

Honest answers will help you. If you feel you need support:

Live Chat → "Responsible Gaming"

Protection Tools Summary
Deposit Limit Instant
Betting Limits Instant
Cooling-Off Instant
Session Timer Instant
Self-Exclusion Instant

All tools can be activated through Account Settings or via live chat.

Enjoy Safely

Join Ex Cricket — a place for entertainment where your well-being genuinely matters.

Free Registration Log In

FAQs

Registration & Welcome Bonus FAQs

The most frequently asked questions about opening a new account and claiming your first bonus.

Signing up with Ex Cricket is a quick process — it typically takes just 3 to 5 minutes. Here's what you'll need on the registration form: an active mobile number (for OTP verification), an email address, your full name (as it appears on your ID), your date of birth (for 18+ verification), and a strong password. Once you submit the form, an OTP will be sent to your mobile — verify your number with it and your account will be activated instantly. You don't need to provide any bank card or payment details at registration — those are only required when you make your first deposit. KYC documents (NID) are not mandatory at sign-up, but you will need to complete verification later if you wish to withdraw. The entire process can be done from either a mobile device or a computer.

Yes, Ex Cricket's welcome bonus is 150% — but there are a few steps to follow to receive it correctly. First, before making a deposit, go to the "Promotions" or "Bonus" section of your account and activate the welcome offer. Activating it after the deposit means you won't receive the bonus — this is the most common mistake. Once the bonus is activated, make a minimum deposit of ৳500. For example: a ৳1,000 deposit at 150% gives you a ৳1,500 bonus, bringing your total balance to ৳2,500. Bonus funds cannot be withdrawn directly — a wagering requirement (typically 10–15x the bonus amount) must be met first. Once fulfilled, your winnings can be withdrawn normally. The bonus is valid for 30 days — if the wagering requirement isn't completed within that period, the bonus will be forfeited.
🏏

Play Responsibly — Keep the Fun Going

Gaming at Ex Cricket isn't just about winning — it's about healthy entertainment. Use the right protection tools and enjoy it with peace of mind.

5
Safety Tools
24/7
Support Assistance
In Bengali
Full Support

Safe · 18+ · Play Responsibly

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